Contact Us For Questions, Comments, or More Information:

 

(866) 696-3421

Recall Date: July 6, 2016

Recall Number: 16

 

Digital Gadgets Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

 

Recall Summary

 

Name of Product: Self-balancing scooters/hoverboards

 

Hazard: The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

 

Remedy: Refund

Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

 

Consumer Contact: Digital Gadgets toll-free at 866-696-3421 from 9 a.m. to 5 p.m. ET Monday through Friday or online at hover-way.com and click on “Recall Notice” for more information.

 

Recall Details

 

Units: About 16,000

 

Description: This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R. Hoverboards have two wheels at either end of a platform and are powered by lithium ion battery packs. They were sold in red, black or and white colors. Hover-Way is printed on the hoverboard’s packaging.

 

Incidents/Injuries: There have been 17 incidents reports of the battery packs in the self-balancing scooters/hoverboards overheating, including two reports of burn injuries and two reports of property damage.

Sold exclusively at: QVC’s televised shopping programs and on QVC’s website from November 2016 through December 2016 for about $400.

Manufacturer/Importer: Digital Gadgets LLC, of Monroe, N.J.

 

Manufactured in: China

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recalled Hover-Way brand hoverboard

 

 

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

 

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

 

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800

Success! Message received.